Wine Storage FAQs

Cellarit's convenient wine storage service is designed to enable our members to store their wine in optimal conditions at highly competitive rates. Information about your wine is always available in My Wine Cellar and delivery is a only a few mouse clicks away.

Our facilities use the best technology available to maintain an ideal constant temperature of 14 degrees and 70% humidity. An 'air curtain' ensures that these conditions are not disturbed when the cool room is accessed. Vibrations are minimal because the floor was designed to be perfectly flat with the aid of laser beams. Conditions are monitored 24 hours a day and a graph of the conditions allows precise auditing.

The Cellarit facility is monitored 24 hours a day by internal and external video equipment and security patrols. Within a secure complex, the building that houses the cool room is also home to the 24 x 7 control centre of a large security company. Inside this secure building the cool room itself is additionally monitored by video surveillance. Access inside the cool room is strictly limited to authorised personnel by a swipe card security system that records all entries. 
 

Cellarit's Sydney facility is located in Wetherill Park and services Melbourne and Brisbane as well. The efficiency of our integrated retrieval and delivery system means that you will always have ready access to your wine without the need to deliver or pick it up yourself. Delivery or pick up in Sydney, Melbourne and Brisbane is a next day service available at extremely competitive prices.

You can put wine you own into Wine Storage using Send Wine to Cellarit. This feature allows you to create a list of wine intended for Wine Storage and you receive an email confirmation for your records. All wine is checked when it arrives at the Wine Storage facility against your list.Your wine is shown as "in transit" in your inventory until arrives safely.

To have wine put into Wine Storage from the Wine Market, simply indicate Cellarit as the delivery address when you are finalising your purchase.

Click here for our delivery address details.

To have wine delivered from Wine Storage, simply choose Transfer From Cellarit in My Cellar. Easy to use forms will guide you through selecting the quantities you want delivered and confirming the delivery address and charges. The Cellarit system will generate the request for your wine to be retrieved, packed and delivered. Our delivery service is integrated with our warehouse software to keep track of your wine all the way to your door. Delivery to metropolitan Sydney, Melbourne and Brisbane is a next day service. Delivery to other areas varies by location. 
 

Our Wine Storage rates are highly competitive. Your specific rate depends on your level in the Loyalty Program. We designed our Wine Storage services from a clean sheet of paper and incorporated the latest technology and warehousing know-how to ensure a high level of efficiency. That means we can keep our Wine Storage rates amazingly low. Consider what you're paying now and then go to "What does it cost " in the Wine Storage area of the site to see what you will save. 

Yes. Both transit and storage insurance are available.

Although every effort is made to prevent breakage during transport and provide a secure facility, insurance is required via our master policy, underwritten by Lumley. Please see the detailed information in our Terms and Conditions section. Current insurance rates are listed in the What does it cost section.

The Cellarit system makes insuring your wine an easy and precise process. In the My Wine Cellar section you can assign a value to each of your wines for insurance purposes. In fact, you can use the convenient link provided to query the Wine Searcher data base for your wine's current value.

The system will display the total value of your collection at the bottom of your inventory. You can update your values at any time. 

Storage fees are invoiced in arrears, meaning that fees for January are invoiced on February 1st.

Cellarit accepts Visa, MasterCard and American Express (there is a 3% surcharge for American Express). You may also pay by cheque or bank transfer.

• Payment by credit card (Autopay)

Most storage customers choose the convenience of an automatic monthly payment. Your card is charged on the 1st day of each month for fees incurred during the prior month. You receive a complete itemisation of all charges sent via email. To elect the autopay option, just add your credit card details to your account page (click on My Details after logon).

• Payment by credit card (Non-Autopay)

If you prefer not to enrol in Autopay, you may still pay by credit card. You receive a detailed invoice on the first of each month via email. Just logon to your account, click on the link to your invoice and enter your credit card details to pay.

Alternatively, if you don't wish to pay by credit card, you may

• Send us a cheque:
  Cellarit Pty Ltd
  P.O. Box 375
  Double Bay NSW 1360
  
  
• Pay via bank transfer:
  Cellarit Pty Ltd
  Commonwealth Bank, Double Bay NSW
  BSB: 062156 Account: 10083243
  (please note your invoice reference number)