 |
| |
 |
|
 |
What
wine gift options does Cellarit offer?
|
|
|
 |
What
delivery information do I need to send a wine gift?
|
|
|
 |
I'd
like to send a wine gift or wine gift certificate, what
do I do? |
|
|
 |
Is
there a GST charge on gifts? |
|
|
 |
Are wine gifts packaged in a gift box?
|
|
|
 |
How
does my recipient redeem a wine gift certificate and
what can it be used for? |
|
|
 |
What
if the value of a wine gift certificate doesn't match
what my recipient wants to purchase?
|
|
|
 |
Is
there an expiration date for wine gift certificates?
|
|
|
|
 |
| |
 |
|
 |
What
wine gift options does Cellarit offer? |
|
|
 |
You
can purchase bottles from the Cellarit Wine Market or
send a Wine Gift Certificate.
When you purchase a wine gift,
it's sent directly to your recipient. When you
purchase a wine gift certificate, your recipient
can use it to choose a preferred bottle or the
value can be used for wine storage services.
|
|
|
 |
What
delivery information do I need to send a wine gift? |
|
|
 |
For
wine gifts, you'll need the delivery details and phone
number for the recipient. It's also important
to indicate delivery instructions in the event
that nobody is available to sign for the wine.
- Note: Make sure the Delivery Details are correct for your gift recipient and make any changes, if necessary.
For
wine gift certificates, all you need to enter is
the dollar amount, the preferred date to send
the wine gift certificate (via email) and the recipient's
email address.
|
|
|
 |
I'd
like to send a wine gift or wine gift certificate, what
do I do? |
|
|
 |
For
wine gifts, click on Buy Wine and then choose
the bottle you wish to send and add it to your shopping
cart. You may choose as many bottles to add
to your shopping cart as you like. Then, click
Checkout and fill in the details on the easy-to-use
form. You may enter a gift message on the form.
For
wine gift certificates, click on Wine Gifts and then wine gift certificates. Enter the information on the form
(email address, gift message, dollar value and
delivery date) and then click on Continue to
Checkout.
Payment
for either wine gift option is via our secure payment
gateway, hosted by the Commonwealth Bank of
Australia. Cellarit accepts Visa, MasterCard
and Amex but please note that Amex (only) attracts
a surcharge of 3%.
|
|
|
 |
Is
there a GST charge on wine gifts? |
|
|
 |
All
wine prices on the Cellarit website are in Australian
dollars, inclusive of any GST component. You'll receive a full tax invoice on all wine gift purchases.
For
wine gift certificates, there is no GST charged and
the full amount that you nominate is passed
onto your recipient. When the wine gift certificate
is redeemed, any GST components will be detailed
on the recipients confirmation.
|
|
|
 |
Are wine gifts packaged in a gift box? |
|
|
 |
Yes
... and no. Our primary objective is to deliver
your wine gift in one piece, without any rattling
noises or leakage! Wine gifts of 1,2 or 3 wine bottles or 1 champagne or 1 magnum bottle are packed into styrofoam holders and then into gift boxes (see the picture in the Wine Gifts section). Larger wine gift orders are packed in stylish Cellarit cartons.
|
|
|
 |
How
does my recipient redeem a wine gift certificate and
what can it be used for? |
|
|
 |
The
wine gift certificate you send is delivered via email.
The email contains a link to the Cellarit website
and easy-to-follow instructions on how to make
a redemption.
Basically,
Cellarit wine gift certificates are the same as cash.
They can be used for anything on the Cellarit
website that would ordinarily be paid for by
credit card. Examples include wine from the
Wine Market; charges related to Wine Storage
such as monthly storage fees or handling charges, etc.
|
|
|
 |
What
if the value of a wine gift certificate doesn't match
what my recipient wants to purchase? |
|
|
 |
Cellarit
has developed a sophisticated account system
to address this common situation:
- If the purchase is for less than the wine gift certificate amount, the balance of value is
retained and can be used towards a future
purchase of wine or services.
- If the purchase is for more than the wine gift certificate amount, the balance can be paid
during checkout with a credit card.
|
|
|
 |
Is
there an expiration date for wine gift certificates? |
|
|
 |
Wine gift certificates can be redeemed anytime, day or
night, 24x7 for up to 2 years from the date
it is sent to the recipient. |
|